The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
REVIEWS
The following reviews have been submitted by past guests and reflect their genuine feedback. From time to time, we may fall short in our pursuit of 100% guest satisfaction, but we hope that our pro-active approach in dealing with customer feedback demonstrates our continuing drive to improve our guest experience.
4.0
26.06.2009
Timothy, CARLISLE
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: You were undergoing re-furb, so I don't think there was a bar or a restaurant.
Overall room was comfy, I slept well and what contact I did have with staff was good. I will be back - excellent value for money.
Cheers
Response: Dear Timothy
Thanks for choosing to stay with us and taking the time to submit your feedback.
I'm delighted to hear you enjoyed your stay. The refurbishment of Tram Co should only take another couple of weeks and the plans look really exciting.
If I can be any assistance please don't hesitate to contact me and I hope to be able to welcome you back very soon.
Kind regards
Allan - General Manager
4.0
11.06.2009
Tais, Sao Paulo
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: We really enjoyed our stay in this hotel and we´ll certainly recommend to our friends.
Response: Thank you for choosing to stay with us and taking the time to submit your feedback. I'm delighted you enjoyed your visit and hope we can welcome you back again soon.
Kind regards
Allan
Allan Myhill
General Manager
4.0
18.05.2009
Jon, Oakham
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: Excellent value and service. Better than expected for a budget hotel.
Response: Dear Jon
Just wanted to say thank you for choosing to stay with us at the Days Inn Rathmines and taking the time to submit your feedback. I am delighted you enjoyed your stay with us, it’s great to receive positive feedback and I’ll be sure to share this with the team.
If I can be any assistance please don’t hesitate to give me a call. I hope we can welcome you back very soon.
Kind regards
Allan
5.0
11.05.2009
EMMA, KIRKCALDY
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: Great location and excellent rates, lovely hotel, rooms very nice and spacious. Highly recommend it and will definitely stay there again.
Response: Dear Emma
Thank you for choosing to stay with us and the kind comments you left. I'm delighted to see you enjoyed your stay with us and hope we can welcome you back very soon.
Kind regards
Allan - General Manager
4.0
10.05.2009
Jim, Wexford
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: reception staff were extremely helpful and pleasant, thank you very much
Response: Dear Mr Long
Apologies for delay responding to your feedback. Just wanted to thank you for the kind comments about the reception team - its great to receive positive feedback and I'll be sure to share it with the team.
Hope we can welcome you back very soon.
Kind regards
Allan
5.0
27.04.2009
Donal, Dublin
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: Upgraded to suite for no extra cost - which was great
Response:
4.0
14.04.2009
Brenda , Belmont
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: Beautiful room, located close to city centre which is good.........very comfie bed...
Response:
4.0
07.04.2009
Maria, Parteen
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: Check in was fast and efficient. We were upgraded to a suite, which was excellent. Location of the hotel is great with so many buses passing the door. The free underground carpark was why I chose the Days Inn rather than another hotel. It was very good value. I would definitely stay again.
Response: Dear Maria
Thank you for the review. Delighted you enjoyed your stay with us. Hope to be able to welcome you back soon.
Kind regards
Allan - General Manager
5.0
31.03.2009
Michael, Leeds
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: The hotel provides comfortable accommodations at an excellent value within close proximity to central Dublin.
Response:
4.0
30.03.2009
Andrew, Holywood
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments: Hotel ideally located for the purpose of our trip - staying in one of the suites was very comfortable and spacious.